
The Grey Brief
Insights to help business owners scale smarter, plan better, and navigate strategic transitions.
Operational Value Leaks: Seven Hidden Drags on Service Business Valuations
Value doesn't disappear in dramatic failures—it leaks through seven operational inefficiencies that compound invisibly. From service sprawl to missing metrics, these friction points destroy 20-30% of enterprise value. Understanding and fixing them transforms hidden drags into competitive advantages.