Insights & Analysis

The Grey Brief

Institutional perspective on origination, founder psychology, and strategic transitions.

Margins & Operations Shivam Shirolawala Margins & Operations Shivam Shirolawala

Operational Visibility: The Five Metrics That Separate Scalable Operations from Reactive Management

The gap between tracking revenue and understanding field operations costs millions at exit. While founders monitor financial performance, the operational dynamics driving these outcomes often remain invisible. Five weekly metrics create the visibility that transforms reactive management into scalable operations, commanding 1-2x EBITDA premiums from sophisticated buyers.

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