The Grey Brief
Insights to help business owners scale smarter, plan better, and navigate strategic transitions.
What Drives HOA Management Exit Value
HOA management consolidation is accelerating as institutional capital seeks predictable cash flows and operational leverage at scale. Strategic buyers increasingly focus on three operational factors that drive sustainable value: manager retention, geographic density, and contract quality. This article examines how these characteristics influence valuations and why buyers prioritize operational excellence over pure revenue growth in today's market.
The Community Manager Retention Challenge
HOA companies lose their best community managers to career ceilings, not compensation. When experienced managers can't advance beyond property oversight, they leave—taking institutional knowledge and board relationships with them. Leading operators build retention through specialization tracks, operational leadership roles, and equity participation that transforms high performers into long-term partners.